Analysis and Study of the Use of Digital National Identity Card Services in Generation Z

digital ID card is not just a substitute for a physical ID card but a tool that enables generation Z to make wider use of information technology. This study aimed to explore the use of digital national identity cards in generation Z. This research is qualitative research that explores and describes in detail a situation or phenomenon of the research object being researched by developing concepts and gathering existing facts. Raw data is analyzed and organized by data collection date, data source, data type, data description, and data nature. All data must be read in order to find out what data has been obtained, the source of the data, and its meaning. Overall, generation Z has a positive opinion of digital ID card services. They see it as convenience and convenience to access their identity electronically, avoiding the need to carry physical documents all the time and speeding up administrative processes. Generation Z also appreciates the administrative efficiency offered by digital Identity Card services, enabling them to process ID card extensions or personal data changes more easily and quickly. Apart from that, generation Z also appreciates the integration of digital ID card services with other digital platforms. They can integrate their identity with banking services, e-commerce, or online ordering platforms, enabling them to make transactions easily and quickly. Generation Z is also aware of the positive impact of using digital ID cards on the environment by reducing the use of physical documents and contributing to sustainability.


A B S T R A C T
One of the latest innovations that has caught the attention of generation Z is the introduction of the digital identity card. As a substitute for physical ID cards that have been around for a long time, digital ID cards offer various benefits and attractive potential for generation Z. In this approach, a digital ID cards are a digital version of a person's identity that is stored electronically, with personal information such as name, address, and number identity. However, a digital ID card is not just a substitute for a physical ID card but a tool that enables generation Z to make wider use of information technology. This study aimed to explore the use of digital national identity cards in generation Z. This research is qualitative research that explores and describes in detail a situation or phenomenon of the research object being researched by developing concepts and gathering existing facts. Raw data is analyzed and organized by data collection date, data source, data type, data description, and data nature. All data must be read in order to find out what data has been obtained, the source of the data, and its meaning. Overall, generation Z has a positive opinion of digital ID card services. They see it as convenience and convenience to access their identity electronically, avoiding the need to carry physical documents all th e time and speeding up administrative processes. Generation Z also appreciates the administrative efficiency offered by digital Identity Card services, enabling them to process ID card extensions or personal data changes more easily and quickly. Apart from that, generation Z also appreciates the integration of digital ID card services with other digital platforms. They can integrate their identity with banking services, ecommerce, or online ordering platforms, enabling them to make transactions easily and quickly. Generation Z is also aware of the positive impact of using digital ID cards on the environment by reducing the use of physical documents and contributing to sustainability.
One of the main benefits of digital ID cards for generation Z is easy access to public services and online transactions. With a digital ID card, generation Z can access various government services, such as making passports, driving licenses, or online education registration without having to visit an office or fill out physical forms. This not only saves time but also increases efficiency and convenience. In addition, digital ID card also opens up new opportunities in terms of security and privacy. In a digitally connected world, privacy is becoming an increasingly important issue. Digital ID cards can be equipped with high-level security features, such as data encryption and twofactor verification, which help protect gen Z's personal information from misuse and cybercrime (Boyd, 2007).
Generation Z can also easily control access to their personal information, granting permission only to those they trust.
In addition, the digital ID card also allows generation Z to be actively involved in a digital society.
Using their digital identity, they can easily participate in online platforms, interact with communities, shop online, or access relevant digital content. Digital ID cards can also provide an opportunity to build a positive digital reputation, which can have a positive impact on aspects of their education, career, and social life. However, the use of digital ID cards also poses certain challenges and considerations.
Generation Z needs to have a strong understanding of digital ethics and security in order to avoid identity abuse or cyberattacks. In addition, the government and service providers must ensure the security of the digital infrastructure that supports the use of Digital ID cards and involve generation Z in the decisionmaking process regarding the use and development of this technology (Prensky, 2001;Lenhart, 2010). This study aimed to explore the use of digital national identity cards (digital ID cards) in generation Z.

Digital national identity card (Digital ID card)
A digital identity card (digital ID card) is a digital or electronic version of the national identity card (ID card) that is usually issued by a country's government to its citizens. A digital ID card is designed to store a person's personal identity information, such as name, address, date of birth, and identity number, in digital form. Digital ID card uses information and communication technology to replace the traditional physical form of ID card. Identity information in the digital ID card is stored in a protected electronic database and can be accessed through the appropriate computer system or electronic device. Digital ID card allows easier and faster access to government or private services that require official identification, such as making a passport, opening a bank account, or enrolling in education. With a digital ID card, individuals can apply online without needing to visit an office or fill out a physical form.
A digital ID card can store more information than a physical ID card. In addition to basic identity data, a digital ID card may include additional information such as medical history, educational history, or organizational membership records, which can facilitate further administrative and identification processes. Digital ID cards can increase security and privacy. Advanced security technologies can be implemented in digital ID cards, including data encryption and digital signatures, which help protect personal information from misuse or forgery. In addition, digital ID card users can have more control over access to their personal information by giving permission only to those they trust (Livingstone, 2016;Ofcom, 2019).
However, implementing a digital ID card also requires serious security and data protection considerations. It is important for governments and service providers to adopt appropriate security measures, including protections against cyberattacks and data abuse, as well as robust privacy policies to protect individual rights. The digital ID card is an evolution of the traditional physical ID card, bringing benefits in terms of accessibility, efficiency, and security. In the current digital era, the digital ID card is an important tool for generation Z and future generations in utilizing advances in information technology for identification purposes and administrative services.

Generation Z
Generation Z refers to a group of individuals who were born between 1997 and 2012. They are a generation that grew and developed in a rapidly developing digital era. Generation Z is often referred to as "Digital Natives" because they are accustomed to and highly skilled in using information and communication technologies, such as the internet, social media, mobile devices, and digital applications.
Generation Z grew up in a highly digitally connected environment. They have grown up with easy access to the internet and technology that allows them to connect with others, get information, and access various services online. Generation Z has developed capabilities for multitasking, digital problem-solving, and adapting quickly to changing technology (Bennett, 2008;Twenge, 2017) Generation Z also shows a tendency to have media consumption preferences. They are more likely to spend time on digital platforms such as YouTube, Instagram, Snapchat, and TikTok than traditional media such as television or newspapers. They are also active in sharing their own content via social media and engaging in online communities.
In addition, generation Z also shows unique social characteristics. They tend to have an inclusive outlook, accepting multiple identities and sexual orientations. They also often participate in social movements and have a great concern for issues such as climate change, gender equality, and social justice.
Generation Z has had a significant impact on many aspects of life, including education, work, and popular culture. They influence fashion trends, lifestyles, and consumer preferences. In the context of education and work, generation Z has the ability to adapt quickly to changes in technology and take advantage of it for academic and career purposes. Overall, generation Z is a group that grew up in the digital era and had a strong influence on culture, technology, and social dynamics. Their technological prowess, inclusive attitude, and concern for global issues make them a significant force in shaping and changing the world we live in today.

Factors influencing the use of digitization services Accessibility
One important factor is the availability and accessibility of digital infrastructure, such as fast and affordable internet access, as well as the availability of devices such as computers, smartphones, or tablets. If digital infrastructure is not available or difficult to access, the use of digital services can be hampered (Hargittai, 2013).

Digital literacy
The level of individual digital literacy also affects the use of digital services. Digital literacy involves understanding how to use digital technology, the ability to search, evaluate and use information online, as well as the ability to maintain security and privacy in the use of digital services. Individuals with low levels of digital literacy may not feel comfortable or confident in using digital services (Litt, 2013).

Age
Age can also affect the use of digital services. The younger generation, such as Generation Z and millennials, tend to be more skilled and familiar with digital technologies and, therefore, more likely to actively use digital services. However, with the increase in digital literacy among the older generation, the use of digital services may also increase (Rideout, 2015).

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Trust and privacy
Trust in data security and privacy is an important factor in the use of digital services. If individuals feel unsure or concerned about the security of their personal data when using digital services, they may be reluctant to use or share their information online (Helsper, 2010).

Value and benefits
Individuals are more likely to use digital services if they see clear value and benefits. If digital services offer significant convenience, convenience, efficiency, accessibility, or other advantages over non-digital alternatives, usage of those services is likely to increase (Boyd, 2010).

Social and cultural context
The social and cultural context also influences the

Results and Discussion
The results of interviews with 50 informants found and consumption of natural resources associated with the production and distribution of physical documents (Valkenburg, 2007;Reich, 2012 (Lenhart, 2001;Livingstone, 2009 how their data will be used, stored, and protected.
They should also be given the option to give consent or withdraw their consent regarding the use of their personal data (Jones, 2008;Subrahmanyam, 2008 increasing public awareness about the benefits and processes of using Digital ID card services. Education and training programs should be provided to communities to ensure that they have sufficient knowledge and skills to use these services effectively.

Conclusion
Overall, Generation Z has a positive opinion of digital ID card services. They see it as convenience and convenience to access their identity electronically, avoiding the need to carry physical documents all the time and speeding up administrative processes.
Generation Z also appreciates the administrative efficiency offered by digital ID card services, enabling them to process ID card extensions or personal data changes more easily and quickly. Apart from that, Generation Z also appreciates the integration of digital ID card services with other digital platforms. They can integrate their identity with banking services, ecommerce, or online ordering platforms, enabling them to make transactions easily and quickly.
Generation Z is also aware of the positive impact of using digital ID cards on the environment by reducing the use of physical documents and contributing to sustainability.
However, generation Z also emphasizes the importance of security and protection of personal data in digital ID card services. They have concerns about the security of their data and request strong security measures and clear privacy policies to build their trust in using the service. Overall, Generation Z sees digital ID card services as an innovative solution that provides significant benefits in their digital life.
However, they also encourage the government and related institutions to prioritize data security and ensure equal access for all individuals in utilizing digital ID card services.