Article Sidebar
Main Article Content
Abstract
Emotional intelligence and work-life balance are important factors that can influence employee organizational citizenship behavior (OCB). OCB refers to voluntary employee behavior that is not required in the job description but is beneficial to the organization. Job satisfaction is also believed to be a mediator that connects these variables. This research uses a quantitative design with survey methods. A total of 60 employees of PT. PLN (Persero) UP2D South and Central Kalimantan was the research respondent. Data was collected via a Likert questionnaire and analyzed using SmartPLS 3.0. The research results show that emotional intelligence has a significant positive effect on OCB. Work-life balance does not have a significant effect on OCB. Job satisfaction does not have a significant effect on OCB. Emotional intelligence has a significant positive effect on job satisfaction. Work-life balance does not have a significant effect on job satisfaction. Job satisfaction does not mediate the influence of emotional intelligence and work-life balance on OCB. In conclusion, emotional intelligence has a positive influence on OCB and job satisfaction, while work-life balance and job satisfaction do not show a significant influence. Job satisfaction was not proven to be a mediator in this study.
Keywords
Article Details
Author ownership
Authors retain copyright and publishing rights in their work. Submission and publication do not transfer copyright ownership to HM Publisher, CMHC Research Center or OAIJSS.
Publication and reuse
Authors grant OAIJSS the right of first publication. The journal’s publication licence is the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0). Authors may reuse their own work and authorise additional uses, subject to any rights held by co-authors or third parties.
Self-archiving
Authors may deposit the submitted manuscript, accepted manuscript and published version in institutional or subject repositories without an embargo. Identify the version, acknowledge publication in OAIJSS and add the article DOI or journal link when available. Preserve the licence and attribution accompanying the deposited version.
Website copyright
Copyright notices for the OAIJSS website, layout and visual identity apply only to those elements. They do not replace or restrict the copyright and reuse rights of article authors.
